Issuance and Revocation of the Digital Certificate

Purchase/payment and Issuance

Information on how to purchase the digital certificate and how to perform the payment.

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Request Status/Delivery

How can you check the issuance status of the digital certificate you have already requested? How many days are left to receive the digital certificate you have already requested?

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Revocation

How to revoke your digital certificate (in case of theft or loss)

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Installing USB token

To be able to use the USB token which holds your Digital Certificate from Multicert, it is required to have the software Gemalto's Safenet Authentication Client installed on your computer.

To install the software Safenet Authentication Client, it is required to have Administrator privileges on your computer.

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Installing Smartcard

To be able to use the smartcard which holds your Digital Certificate from Multicert it is required to have the following software installed on your computer:

  • Classic Client Toolbox – for smartcards issued until 14/07/2017
  • Safenet Authentication Client - for smartcards issued after 14/07/2017

To install the software it is required to have Administrator privileges on your computer.

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Installation FAQs

If you have already received your certificate and you have doubts concerning the installation, please press "Read the rest" to find the most frequently asked questions!

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Digital Certificate usage

Digitally signing documents, using MSWord 2013

To be able to digitally sign a document using Microsoft Word 2013, it is mandatory that you have your digital certificate correctly installed in your computer and all Microsoft Office updates installed.

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Digitally signing documents, using Adobe Reader

To able to digitally sign a document using Adobe Reader, it is mandatory that you have your digital certificate properly installed on your computer.

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Usage FAQs

Questions concerning digital certificates usage

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