• Mission
  • Vision
  • Values
  • To provide services and security solutions for the development of the information society, acting with integrity, as Trusted Third Party.

  • To be a leading company in the national and international markets, where the excellence of our solutions and services add value to the client.

  • Innovation · Customer Focus · Excellence · Ethics · Stewardship

Shareholder structure

We offer a global and diversified portfolio of payment solutions.

SIBS is a large-scale payments specialist operating in Europe and Africa with more than 3 billion transactions processed yearly and with a broad scope of activity, covering all payment channels and instruments.

The SIBS service portfolio is unparalleled, ranging from innovative Payment Services, through terminal services at ATMs and POS network, mobile, virtual and internet solutions, management and full issuing & acquiring transaction processing, to ACH processing capabilities (clearing all payment instruments – cheques and cards, as well as SEPA credit transfers and SEPA direct debit solutions).

Customer needs in the payments arena are further serviced by SIBS through complementary Business Process Outsourcing (BPO) services, such as Payment Process Management and Card Personalisation Solutions and Security (fraud prevention) & IT Services.

In a nutshell, SIBS is a specialist in complex interbank payment environments. It supports several Central Banks, interbank processors and individual public & private bank initiatives in launching and reforming payment systems, comprising all card-related, terminal network driving and other payment-related solutions.

SIBS can provide both business / payments consulting assistance, training and/or put in place and manage technological solutions locally.

Nowadays, SIBS has in-depth knowledge on managing payment solutions globally, leveraging not only the complexity brought about by different currencies, time zones and languages, but also different business cultures and approaches.

  • Board of Directors

    The Presidency of the Company is the responsibility of SIBS who appointed Dr. Helder Neves to the position, being the remain Board of Directors consisting of Ricardo Madeira also from SIBS.

  • Statutory Auditor

    MULTICERT’s Statutory Auditor is Baker Tilly, PG & Associados, SROC, SA, represented by Dr. Paulo Jorge Duarte Gil Galvão André, with Dr. António Manuel Castanho Miranda Ribeiro as his substitute.

Information Security Management Policy

Multicert, as an entity concerned about its credibility and reputation, focuses on strengthening the reliability of what its business also represents: information security. This commitment is a reality, not only at internal level, but also in its relationship with partners and clients.


Know more about our Information Security Management Policy

Quality Management Policy

Multicert full commitment to Quality:

• To provide a Trust Structure and means to digitally sign electronic transactions or documents, ensuring their authenticity, integrity, and non-repudiation;

• To adopt best practices in order to guarantee the confidentiality of our customers' information and service availability;

• To meet customers' expectations regarding our products and services while ensuring full regulatory compliance;

• To promote the continuous improvement and effectiveness of our Quality Management System.